Help

Questions & Answers

-What devices does iViewHD/Xtrix IPTV support?
iView/Xtrix works on Android TV box, Android TV Stick, Android Tablet, Android Smart Phone.

-Why my iViewHD/Xtrix subscription is NOT expired, but account info “ valid until null”
In that case, please uninstall existing iviewhd/xtrix apps, and reinstall.

-I cannot access in iViewHD/Xtrix Channels or cannot login in iVIEW/Xtrix apps, but it keeps on loading, why?
A. Clear cache, restart modem/ WIFI, and android box . B. Uninstall iviewHD/Xtrix Apps and reinstall iViewHD/Xtrix APK (must uninstall first).

-My iViewHD/XtriX login code is invalid, why this would happen?
Invalid code, card is already used

-How to add channels to favorite with iViewHD/Xtrix iptv apps?
Steps: Press menu — account info– FAV manage– choose the channels that you want to add to FAV.

-Can I share one activated code on more than one device?
Cannot, one code only can work on one device. once the code activated one device, it cannot work on other device.

-How to watch adult channels in iViewHD IPTV ?
Adult XXX channels, Setting – Fill in “1827”- Show “XXX” – Fill in “1827” again, then you can watch.

-How to watch adult channels in Xtrix IPTV ?

Adult XXX channels, Setting – Fill in “4113”- Show “XXX” – Fill in “4113” again, then you can watch.

-Error Codes – What do they mean ?

If TV screen show: 800, it’s the problem with internet connection

If TV screen show: 402, it’s the problem with IP blocked. (illegal uses)

If TV screen show: 405, it can’t be used in Australia and New Zealand.